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Refund and Returns Policy

Refund Policy

If you are unhappy with any aspect of our service, please contact our support department over website live chat or facebook page who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 30 Days. There are no refunds past the 30 Days period.

Refunds are not available for .COM, .NET, .ORG or any other domain names, SSL Certificates, Domain Transfer In fees, Domain Transfer Out fees, or any other products or services provided by GlobalSeba through other companies.

No refunds are provided for VPS or Dedicated servers under any circumstances.

No refunds will be made if we terminate your hosting or other services due to violation of our Acceptable Use Policy or any other violation of our Terms and Conditions, except as may be provided therein. This does not affect your statutory rights.

Credit on your account cannot be refunded and must be used for purchases and renewals.

Setup fees are non-refundable.

Accounts purchased under a promotion, with or without a promo code, are excluded from the 30 Days money back guarantee.

Rules for Refunds

For any kind of refund request, the billing department of Global Seba takes the next steps as soon as possible with priority.

Complaints are accepted depending on appropriate allegations. If one’s claim for the refund is proved then he will become eligible for the refund through the payment gateway. Refunds will be issued within a maximum of 3 working days and a receipt for the refund will be given. Refunds are completed within a maximum of 15 working days, depending on the payment processing time at the payment gateway. But, if the refund is not completed within that time or to know the current status of the refund, you need to contact the payment gateway along with the receipt provided by Global Seba.